Q: Why buy from laruglinens.com?
A: FREE SHIPPING & FREE 30 DAYS RETURNS ON ALL U.S. ORDERS
If you're not happy with your purchase please email support@laruglinens.com
We will come and pick it up from your doorstep. It’s part of our LA Rug Linens 100% satisfaction guarantee (who doesn’t love that!?)
The LA Rug Linens is 100x more practical and fun than the competition: Thanks to the non-slip canvas backing that no additional rug pads are needed.
Only the highest quality materials used: LA Rug Linens source the finest materials from around the globe. This guarantees your rug will give you years and years of buttery-soft comfort.
100% cruelty free: We’re all about helping to make a more sustainable planet.
Q: How long has laruglinens.com been in business?
A: We are a family business with over 25 years of trading experience importing rugs from all over the world. So you can rest assured that with our connections overseas, and our direct supply chain abilities, you'll receive top quality product at a fraction of its retail price.
Q: What is your contact information?
A: ☎️ Phone: 1(323)-285-9005 Mon - Fri 10 am - 4 pm PST
📧 Email Us: support@laruglinens.com
🏢 Address: 5760 S 2nd St, Vernon California 90058 U.S.A
Q: How much will I have to pay for shipping?
A: Nothing! We offer FREE Shipping on all rugs with no minimum purchase required (excluding AK, HI, Puerto Rico & US Virgin Islands).
Q: How do you ship & how quickly will I receive my order?
A: We ship UPS Ground. All of our rugs are shipped with 24-48 hrs from your purchase date.
Q: Can I delay the shipment of my order?
A: Yes. To place an order with a delayed shipping date its best that you call us to place your order, and our customer representative will better assist you with all available shipping dates.
Q: What happens if my order arrives and I'm not happy with it?
A: 30 Day Hassle FREE returns ( excluding Final Sale items and shipments to AK, HI, Puerto Rico & US Virgin Islands); If for any reason you are not 100% satisfied with your purchase you may return it for a full refund. We offer hassle free returns, simply email us to obtain an RMA # (return merchandise authorization) for your return.
Q: Will I pay for shipping back?
A: We offer FREE returns on all purchases (excluding AK, HI, Puerto Rico & US Virgin Islands), which we'll email you a return label.
Q: Do you charge a restocking fee?
A: We do not charge a restocking fee if rugs are returned within 30 days of receiving. Returns received after 30 days will incur a restocking fee.
Q: When will my refund be processed?
A: Refunds are processed within 10 business days after the package is delivered at our facility, back to your form of payment.
Q: What else do I need to know?
A: Last but not least, please keep in mind that our customer's satisfaction is our #1 focus and the reason we come to work every day. If there's anything else we can do for you, feel free to write us your inquiry, or simply call us at: 323-285-9005.