You’ve made an order, the sun is shining and an angelic choir is singing in the background knowing your rug is on its way - now what?
Once an order is placed, our team will carefully collect your rug from the clouds and package it with hugs and love, so please allow up to 48 hours for our team to pick and pack your order.
Your rug will then gently be sent via the UPS and then it should be safely in your patiently waiting hands within 2-7 business days.
As soon as your order is sent you will receive a shipping confirmation email from us complete with a tracking number so you can follow this magical journey. Please don't stress if there are no scan events within the first 24 hours - the system can take a day or so to catch up.
**Please note: contact us within 6 hours of ordering if you would like to change/cancel your order.